Contact support
We are here to help with Jibu Quiz on Android and iOS.
- - Support email: support@extrabrains.co.za
- - Website: jibuquiz.extrabrains.co.za
- - Response time: We typically reply within 24–48 hours on business days.
Contact and policies
How to reach us, what to include when you report a problem, and links to privacy, terms, and billing information.
What to include in support requests
Please include:
- - App version
- - Platform (Android/iOS)
- - Device model + OS version
- - Your public handle (if available)
- - Screenshot or screen recording
- - Approximate timestamp of issue
Privacy, terms, and billing
Official Privacy Policy and Terms of Use for Jibu Quiz are linked below. Billing and refunds for subscriptions are handled by Apple or Google according to their policies.
- - Delete your account and data: step-by-step help and what to do if you cannot open the app — Delete your account and data.
App updates
Check the App Store or Google Play listing for the latest version, release notes, and any known issues we are working on.