Account and sign-in help

Sign-in options

• - Email + password
• - Google sign-in (Android)
• - Apple sign-in (iOS)
• - Guest/anonymous access (limited)

Email verification

Email users may need to verify before entering verified-account flows.

If you do not receive the email:

1. Check spam/junk folders
2. Wait for resend cooldown
3. Use "I already verified" after confirming inbox

Google sign-in (Android)

If Google sign-in fails:

1. Confirm internet connection
2. Force-close and reopen app
3. Retry sign-in manually
4. Ensure Google account is active on the device

If you see "not configured for this build," contact support with:

• - App version
• - Device model + Android version
• - Screenshot of error

Apple sign-in (iOS)

Apple sign-in supports both first-time sign-in and returning-user auto sign-in.

If Apple sign-in fails:

1. Confirm internet connection
2. Force-close and reopen app
3. Retry sign-in manually
4. Confirm Apple ID is active on the device

If issue persists, contact support with:

• - App version
• - Device model + iOS version
• - Screenshot of error

Sign-out issues

If app signs you back in immediately:

1. Update to latest build
2. Sign out again
3. Close and reopen app

If issue persists, contact support with timestamp and account details.